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Threekingham (on Billingborough Exchange)

#1
Hi, thank you for updates etc through this website. I find it very useful.

We are part of phase 5.

I have noted recently, that 2 sources of info have started showing FTTP being flagged as a possibility.

The Openreach "Future Exchanges" spreadsheet details:
EMBILLI BILLINGBOROUGH FTTC/P Calendar Year 2014

The Samknows website details :
FTTP will be available in your area, but the precise date is unknown

Is this a definite possibility. I see other exchanges as only showing FTTC being available.

Thanks for any help you can provide.
#2
Hi James,,

I too am connected to Billingborough and have noted with interest about the FTTP potential option. Seeing as there has been no official response from the OnLincolnshire representatives, I've been attempting to uncover information from around the internet.

From my initial searches, it appears to be the prohibitively expensive FTTPoD (on demand) service. As I live in neighbouring Horbling (Phase 5 like you) and over a mile from cabinet 1, which I'm connected to, I personally see myself being too far from the cab to benefit from FTTC. I also note that many premises in Threekingham are also connected to PCP1, and they will be well beyond what is possible from FTTC.
At this point some official clarification about FTTP from OnLincs would be nice.

On a separate note, won't affect either you or I, is that works to install the new fibre cabinet next to PCP2 on the junction with Birthorpe Road & High Street in Billingborough is set to commence next week (2nd July). So residents in that part of the village should have FTTC available come early Autumn.
#3
Good Morning Terry,

Reference your comments above:

As you indicated, FTTP is very expensive and one of the main reasons why the Government funded project is primarily FTTC, which is significantly cheaper. Sadly, it all comes down to available funds and whilst we fully accept that FTTP is the optimum solution, we are restricted by the amount of funding we have.
Typically and in theory, Superfast Broadband (24Mb/s for this project) ceases to be 'Superfast at or around 1400M with VDSL2 technology (depending upon which graph you use), but reasonable speeds are still achievable a little beyond that.
That said, we are looking at a 'Second Phase' of the whole project where we are considering the deployment of newer technologies such as Fibre To The Remote Node (FFTRN), effectively moving the electronics closer to the end user and therefore increasing speeds.
We are in the early stages of this 'Second Phase' in terms of obtaining the necessary funding, but we will update the website as things progress.
Regards
steve
#4
Great! Some replies at last.

Terry - I believe when I posted my initial post, the Onlincolnshire system was playing up. They have investigated my query and have responded fully via email to me.
They said "no plans for FTTP at present".
This contradicts what various websites say.

I am connected to cabinet 5 which is on Saltersway (Threekingham) near to the junction with the A52 (east end of the village). This is probably 100m from our house, so when that cabinet is upgraded the speed should be good. I share a drive with a neighbour who is also interested in FTTP.

Our thoughts were that if we took responsibility for the premises to highway bit of the work (for two properties) would that reduce the cost?

Not sure who and when to speak to regarding this!
#5
Good Morning James,

Thanks for getting in touch.

Just to confirm, thewre are no plans within this project to provide FTTP in your area.

However, if you are only 100m from the cabinet feeding your property, then you should be looking at very high speeds well in excess of 60Mb/s. Of course, the condition of your line and internal situation at your property can affect this, but assuming there are no real issues there, I wonder why you would wish to have more speed than that. I am assuming you are looking at domestic use here.

A recent survey concluded that the median download speed for an average family in the year 2023 was likely to be no more than 19Mb/s.

If you still wish to pursue FTTP, then I would suggest you contact BT Openreach and enquire about Fibre On Demand. This product has a standard connection fee and an installation cost which is based upon distance from the cabinet.

Regards
Steve
#6
Hi, Stephen, in your reply to Terry Pope, you referred to FFTRN which is what I think you were referring to in a previous reply to me regarding the distance I am from the exchange, (3.4miles) (Parson Drove) and 2.5 miles from the cabinet. (Cabinet 3) As you rightly say, it's very likely that this village/area will eventually be considered for this technology, because of the distance we are from the exchange, and consequently probably falling well below the speed value/s as what is accepted to be SFBB. I know that the infrastructure to all this would be covered under the Onlincolnshire scheme if LCC manages to get the extra funding, but would we have to pay more to take advantage of FFTRN (when available) when compared to someone using straight FTTC
Regards:
Mike Baker
#7
Good Morning Mike,

Thanks for writing in to us.

FTTRN would seem to offer good news to the more remote areas and we are confident that this will become available as an approved product later in the year.

as far as cost is concerned, whilst the actual deployment of this technology will be slightly more per end user than FTTC, this cost will not be passed on to the end user.

Prices from the Internet Service Provider will be the same for any particular package whether it's on FTTC or FTTRN.

Please do keep in touch and we will be happy to keep you updated.

Regards
steve
#8
Hey all,

James - it seems like you're one of the lucky ones being located so close to cabinet 5, my investigations still show quite a lot of the Threekingham postcodes connected to cab 1 in Billingborough, which is most probably too far for any useful FTTC connection. I wonder if BT will allow residents of Threekingham to be routed through Cab 5 instead, once enabled?

Steve - the FTTRN trials that are currently ongoing, do you know whether these will be deployed for just a few houses or whole streets? I'm interested in this as I'm fairly sure that being over a mile (approx 1.8km) from Cab 1, I doubt I'll get any use of the FTTC once enabled. I do know parts of my village closer to Billingborough will be within the 25Mbps super fast limit. Time will obviously tell and I'm just hoping I'm not left in the 5% that will only get the 2Mbps service obligation.

On a separate note, I don't know if anyone is interested but I have put together a map showing the locations of all 7 cabinets connected to the Billingborough exchange. Assuming OnLincolnshire allow links it can be found at :-

https://mapsengine.google.com/map/edit?mid=znnCu_fcYQLs.kDXSrNOoW3ok&authuser=0&hl=en

I've colour coordinated the cabinets to show what state of build they are currently at. I've already posted this map to the thinkbroadband website forums.
#9
Good Afternoon Terry,

Thanks for writing to us.

FTTC (VDSL) technology and assosicated download speed, does indeed drop off with distance from the new cabinet. There are a number of factors that affect attainable speeds, but distance is certainly one of the main ones.
Depending upon which graph you use and assuming line conditions to be good, speeds drop below Superfast at around 1.4Km (line length) from the cabinet.
However, it doesn't then drop off immediately, it slopes off with distance. At around 1.8Km, you should still get reasonable, double figure download speeds.
As far as FTTRN is concerned, as and when it is finally accepted, we will look to deploy it to maximise additional coverage and we would seek to use it to cover areas of communities missed off the original deployment. This could be a small cluster or premises or a street where we perhaps deploy a number of the units.
As soon as the technology is rubber stamped, we will issue a briefing on the site.
Regards
steve

#10
Steve / Terry - thanks for further comments on here.

Steve - I have yet to reply to your question re: FTTP.

Quite simply, future proofing.

With 4k TV on the horizon and a shift towards content being accessed via the net rather than other traditional means, I would like to ensure we are best placed to receive all options. Who knows what could happen between now and 2023!
However, I guess the final (cabinet to premises) connection can always be added later.

Our property has 6 bedrooms and whilst we certainly don't use them all currently, future occupants may have a greater demand on the bandwidth than we do! Home working etc

I have just discovered the useful measuring tool on google maps and tracing a route down Saltersway from the cabinet suggests we are circa 240m away. What would be your estimate for speed?

Our house was a new build in 2006/7. Would that suggest that the condition of the line should be good?

I assume most other properties are connected via overhead lines to on of the other cabinets?

Terry - I have just looked at your map... that's very useful. Please could you explain the colour coding? I assume yellow is work-in-progress?

When Billingborough exchange is upgraded will the attached cabinets (eg cabinet 5) see any improvement in speed prior to those cabinets being upgraded themselves?

Thanks again for any future replies.

James
#11
Good Morning James,

Thanks for getting back to us. I would never argue that FTTP isn't the optimum solution. It is as future proof as it gets and would always be the preferred option, but cost of installation is the killer. Sadly, we in the UK do not have the necessary funds to provide FTTP across the board. I have seen it deployed elsewhere in the world and it is as good as it gets.

In terms of being circa 240m from the cabinet and assuming that your line condition is good (it should be given the fact your property is relatively young in terms of build date), then you should be looking at download speeds well above 60Mb/s. Of course, the state of your internal wiring, location of wireless routers etc. can affect this, but under normal conditions, you should get this sort of speed.

I agree, the map provided by Terry is very useful and thanks for that Terry.

Regards
Steve
#12
James - thanks for pointing out about the colour coordination, I'd forgotten to add an inventory, this is now in place on the map in question. You are correct in your assumptions:

Red is for a cabinet in waiting to have a fibre twin cab installed.
Yellow is for a cabinet with it's fibre twin installed but still awaiting to go live.
Green will be for cabinets that have gone live and accepting orders.

Steve - whilst it doesn't affect me, I would be interested to know which phase Cabinet 6 is going to be included in? I don't know if you can actually provide such information but I notice that Cab 6 is techinically in the phase 3 FTTC postcode area, yet no works have been carried out despite Cab 2 & 3 already installed. Are you able to confirm if it will be included in phase 3 or phase 5 like the rest of Billingborough, assuming Cab 6 is indeed included in the FTTC plans?

Also, are you able to confirm at this stage whether all the cabinets on Billingborough will get FTTC upgrades?
#13
Good Morning Terry,

Thanks very much for adding updates to the map.

With regard to Billingborough, the following cabinets will be renewed under this project:

Cabinets 2 & 3 will fall into Phase 3 (31st July 2014 to 31st December 2014)

Cabinets 1, 4 & 5 will fall into Phase 6 (30th April 2015 to 30th September 2015)

We are building an additional cabinet No. E_1 to take out some Exchange Only lines and this will fall into Phase 6 also.

Regards
Steve
#14
Hi Steve,

Thank you for answering my question about which cabinets are going to be upgraded.

I do have another question though, when I enter my postcode on this website, it says that I'm in the Phase 5 (January - June 2015) upgrade, yet in your above post, you say that cabinet 1 (which I'm connected to) is going to be in the Phase 6 (April - Oct 2015).

Have the remaining Billingborough cabinets now been delayed and put back to phase 6?
#15
Hi Terry,

When we introduced the additional ERDF funding to the contract, we were able to bring in additional cabinets that were previously out of scope. In doing so, some existing cabinets were moved up the phases and some down slightly. Billinborough Cab 1 is offocially in Phase 6, but I do expect it to be completed sooner.

Regards
steve
#16
Hi Steve,

Are you able to confirm that all properties in Threekingham are connected to Cabinet 5 and will achieve at least 25Mbps to their property following FTTC upgrade.

Was the decision to delay cabinet 5 to phase 6 agreed with parish councils and or district councillors. As a resident of Threekiingham that currently cannot receive any ADSL via the BT network this further delay is far from good news.

Regards
Martyn
#17
Good Morning Martyn,

Thanks for taking time to write in.

Without the detailed cable and duct schematic diagrams for this particular cabinet, I am unable to answer the question re. all properties in Threekingham being connected. Immediately before we move into deployment, we will carry out a detailed survey of the cabinet area and from there, we will establish more accurately the actual speeds residents are likely to get and the post codes/addresses that are covered.We do not have access to BT's detailed diagrams as they consider them to be commercially sensitive.

The decision to place Cabinet 5 in Phase 6 was a result of additional funding we introduced into the project, which allowed us to upgrade more cabinets across the whole of the county. The introduction of this additonal funding will result in a further 4000 premises getting superfast broadband. When the funding was introduced, BT remodelled their deployment plan to take account of the additional work requirements etc. with the result that a very small number of cabinets moved out slightly and some moved up. The remodelling exercise will always look to deliver the most cost effective and technically sound solution.

With regard to specific cabinets, we will do our best to stick to plan, but occasionally and for a variety of reasons, some cabinets will be delayed. This can be because of existing duct problems, traffic management issues or planning embargoes to name but a few. The positioning of cabinet 5 into phase 6 was agreed with BT and based upon their modelling and any attempts by us to re-shape their plans would result in additional costs, delay and a lower number of overall premises covered. On that basis, we agreed the change centrally through the programme office. We do meet with the Districts regularly and send them monthly updates.

On a more positive note, we are currently a little ahead of plan and making good progress and we are finalising the introduction of secondary funding into the project, which will allow us to utlise emerging technologies to push the superfast footprint further out into the network.

I do apologise for the additional delay the residents of Threekingham may experience, but please be assured that we are doing everything we can to move things through to completion as soon as possible.

Regards
steve

Regards
steve
#18
Good morning Steve,

Thank you for your rapid response.

Now that I/we know Threekingham is delayed how do 'we' keep track of the actual deployment plan with respect to Threekingham and the current planned date within phase 6 for cabinet 5 to be completed. As you can appreciate we now have a potential 9 month delay from the the best phase 5 activation date, regular communication and visibility of progress is very important.

Regards

Martyn
#19
Hi Martyn,

Thanks for getting back to me.

We normally post updates on cabinets that are in a current phase or delayed from an earlier phase, but we don't tend to focus on future phases until we get much closer to them.

On that basis, I am very happy for you drop me a line here or via my E Mail (below) and I will be happy to update you at any time. We are currently completing some cabinets that are due in future phases, but we haven't got as far as phase 6 as yet.

stephen.brookes@lincolnshire.gov.uk

Regards
Steve
#20
Hi Steve

That's very helpful and I will drop you a mail every month for an update.

I am however still concerned that not all properties in Threekingham will receive the anticipated benefits following phase 6 upgrade. I am therefore very keen to know which properties are not served by cabinet 5 and although I appreciate the commercial sensitivity of BT information I feel it is only fair that residents should know in advance.

There are always compromises and limitations in any technology upgrade program, but if these are not understood in advance, then solutions after the event are always more expensive and complicated. The end user should be able to apply pressure to their representatives to ensure they are not to be disadvantaged. So even if the information is only made available to District Councillors (in this case Councillor Kate Cook) then we know who to contact.

Regards

Martyn
#21
Hi Martyn,

In terms of BT's data and its associated sensitivity, they will not provide this detail to us until they have surveyed the site.

However, residents can check which Exchange/Cabinet they are fed from by entering their details in the BT DSL checker (link below). The most effective method is to enter a BT landline number, failing that, next best is the full address. This will tell you where you are fed from.

With regard to those premises across the county that will not achieve Superfast under this project, we will pick them up under the secondary project and we will be fully aware of which premises they will be prior to this secondary implementation, but as I mentioned previously, we will know what speeds are achievable following the detailed survey we carry out prior to full implementation. This survey is necessary to confirm assumptions already made in the 'Modelling' exercise.

http://www.dslchecker.bt.com/

Regards
Steve
#22
Hi Steve

Thank you Steve. I will post this link around the village so people can check. I will also ask you regularly for updates/results from the detailed survey.

Regards

Martyn
#23
Hi Steve

my neighbour has just checked using the link above and discovered he is on Cabinet 1. As this is situated in Billingborough which is several kms from Threekingham, does this mean he will not get anything like 'super fast' speed? Can people on Cab 1 request to be changed onto Cab 5? if not why not?

Regards

Martyn
#24
Good Morning Martyn,

Distance from the upgraded cabinet is certainly a key factor in resulting speeds, but without the duct and cable diagrams to hand, I cannot determine exact distance. Quite often in rural areas, the cable coming from the cabinet to the end user doesn't always follow what appears to be the logical route. They are know to cut across fields etc. so distances can be either longer or shorter than expected.

In terms of changing from Cabinet 1 to Cabinet 5, you can certainly ask BT to do this, but I would be surprised if they did. The cable feed from Cabinet 1 to your neighbour may be runnnig in a totally different direction to those coming off Cabinet 5 and re-routing could well require significant cabling work and associated cost.

However, they can certainly ask BT.

Should your neighbour still be unfortunate enough not to receive a significant upgrade when Cabinet 1 is completed, he will fall into the secondary phase of this project and we will use other technologies to provide faster speeds.

Regards
Steve
#25
Hi Steve,

I'm asking on behalf of my girlfriend who lives in Pointon.

Her phone line is connected to Billingborough Cabinet 3, I know that this cabinet has it's fibre twin in place & has been since mid-July but do have you any idea when this is likely to go live for FTTC?
Do you know if there are any underlying problems with the cabinet etc?

Regards

Terry.
#26
Hi Terry,

My latest info. suggests we are still finalising power connections to the cabinet, but we have today requested the latest update from BT and will update as soon as we get it.

Regards
steve
#27
Hi Terry,

Billingborough 3 is now stood and powered up. BT are installing the spine cable from Sleaford to Billingborough and once completed, they can activate this cabinet. We will update as soon as the 'spine' is completed.

Regards
Steve
#28
Morning Stephen. When the spine is in place between Sleaford and Billingborough will there be any improvement in speed to the other cabinets, prior to the cabinets receiving their upgrades? Cabinet 5 (Threekingham being an example)

Thanks

James
#29
Good Morning James,

Apologies for the delay in getting back to you.

In answer to your question, in theory, the improvements should only be realised once you are connected to an upgraded cabinet.

Regards
Steve
#30
Hi Steve,

Thanks for your updates regarding the progress works of the cabinets, always nice to know how things are progressing.

From the information you've provided it sounds it will be towards the the very end of Phase 3 (December) before being enabled, however I shall keep checking back here for progress updates.


Kind Regards

Terry
#31
Hi Steve,

When the fibre spine is in place to Billingborough Cabs 2 & 3 later this year, do you know if the Billingborough exchange will be upgraded to 21CN (from the current 20CN) at the same time and offer ADSL2+ services for the rest of us who can't get the FTTC service?

Regards

Terry
#32
Hi Terry,

Billingborough is a 'Child' Exchange off Sleaford (the 'Parent') Exchange. In essence, the cabinets off Billingborough are connected via Billingborough Exchange, into the elelctronics at Sleaford. Therefore, there are no active components in Billingborough at this point that are related to the upgraded cabinets.
As far as Cabinet 5 is concerned, lines off this cabinet will be upgraded at some point and connected back to Sleaford.
In terms of upgrading the Billingborough Exchange to 21CN, I am not aware of any plans to do so, but I will check with BT.

Regards
Steve
#33
Hi Stephen,

Do you have any further updates on Billingborough Cabinets 2 & 3?

I've seen BT OR with very large reels of what I assume is fibre optic cable a few weeks ago but very little activity since.

Any idea if these are still on schedule for completing within Phase 3, end of December 2014.

Kind Regards

Terry
#34
Good Morning Terry,

I am told we are still on schedule to complete, but I have sent a request to BT for the latest news. as soon as it arrives, I will update the forum.

Regards
steve
#35
Hi Terry,

Just had the latest from BT. It seems that they have a number of duct blockages in the cable route feeding into Billingborough. This will add some delay, but this shouldn't be too significant. We will monitor this one and update as we move forward.

Regards
steve
#36
Hi Steve,

Thanks for the update.

I will admit it's looking very ominous for completion of Cabs 2 & 3 before the end of phase 3.

Anyway, thank you for keeping everyone up to date with the latest issues etc.

Regards

Terry.
#37
There have been 2x openreach vehicles working on cabinet 5 (Threekingham, Saltersway), this morning/afternoon.

Is this linked to the start of works?
#38
Good Afternoon James,

We are carrying out preparatory work in the area and at this point, we are on schedule as planned.

Regards
Steve
#39
Morning Stephen, thank you for your reply.

Please can you confirm the phase Threekingham will be part of. The Onlincolnshire web site states "phase 5" when I enter my post code. But, if I remember correctly, there were talks of it slipping back due to the need to deploy FTTrN for a high proportion of the village.
For info I am connected to cabinet 5.
#40
Good Morning James,

We will still look to upgrade the cabinet in Phase 5 as planned, but the deployment of FTTRN will commence after we complete the cabinet. The fibre for any FTTRN provision would come from the new cabinet.

We hope to have more of the fine detail early in the New Year.

Regards
steve
#41
Hi Steve,

I wanted to clarify the following.

You plan to upgrade CAB 5 in Phase 5 and deploy ‘any’ FTTRN provision after CAB 5 has been upgraded, the use of the word 'any' concerns me.

Can you confirm that deployment of a FTTRN provision is going happen. Also can you give an indication of how soon following upgrade of CAB 5 this will happen.

Please can you always take into account that almost 75% of the village is connected to CAB 1 and not CAB 5. Any delay in deployment of a FTTRN provision will be unacceptable, especially to those trying to run businesses most of which are connected to CAB1.
#42
Good Morning Gary,

FTTRN is still going through approvals following trials and this is taking a little longer than was anticipated. On that basis, I cannot give a specific timescale at this point in time, but hope to have a more accurate date shortly.

We are aware of the configuration of the cabinets in terms of numbers fed from each and we are in discussions with BT to ensure we maximise coverage across the community. As soon as I get more progress info. from BT, I will update the website.

Regards
Steve
#43
Good Morning Gary,

The latest on Threekingham is that we will merge and re-route all residents currently fed from Cab 1 into Cab 5. As a starting point, this will significantly increase speeds.

Regards
steve
#44
Hi Stephen, thanks for the update. At the meeting at the 3 Kings, this option was discussed and I believe it was discounted as Cabinet 5 does not have sufficient capacity to "host" all the lines.

As it stands currently, Cab 5 provides me with less than 0.5mbps.

Are you suggesting that Cab 5 can host all lines once the fibre is run from Billingborough?
#45
Good Morning James,

We have been working with BT to look at modifying the existing infrastructure. Initially, this option looked to be far too expensive, but we have since revisited and have arrived at a different solution which will allow us to amalgamate the cabinets.

Regards
Steve
#46
Hi Stephen,

Are the changes to cabinet 5 the reason why cabinet 1 has been delayed to phase 6 (from phase 5) to allow for the migration of the Threekingham lines from cab 1 to cab 5?

kind regards

Terry
#47
Good Morning Terry,

We are experienced a significant amount of duct blockages in the Billingborough Exchange area and this isn't helping deployment, but we still hope to complete cabinets 1 & 5 in Q1 2014-15, so between 1st April and 30th June and still within the second half of Phase 5.

We will continue to update on the whole Billingborough situation until these issues are resolved.

Regards
Steve

#48
Hi,

My connection is to Billingborough Cab 4. May I have an update as to when you anticipate FTTC to be available?

Kind regards,

Tristan.
#49
Good morning Tristan

We're expecting this cabinet to be enabled in Phase 6 of the project, between April and the end of September 2015. If this is delayed we will publish details of this on our website.

You can sign up to our newsletter which we send fortnightly - this includes lists of completed cabinets so you will know when the cabinet has been enabled (as some might be completed early) http://www.onlincolnshire.org/forum/newsletter-sign-up

Kind regards
Naomi
#50
I've been watching this thread and the weekly snippets of news. Am I right in that Billingborough is being fed via Culverthorpe? I see the latest is that a duct blockage has been visited by British Gas so work can advance.
Only interested as I believe Folkingham (where I live) is in the path Culverthorpe to Billingborough. Any idea how I can find which cabinet in Folkingham I am on?
#51
Good Morning Howard,

Thanks for writing in.

You are correct in your assumptions that we need to go through Culverthorpe to get to Billingborough. The British Gas scenario is an unfortunate consequence of duct blockages in a sensitive area containing high pressure gas mains. This isn't an insurmountable problem, rather it is a case of additional delay where we negotiate a method of clearing the blockages.

If you can send me your full adrees, postcode and landline number to my E Mail address below (In confidence), I can tell you where you are fed from and what's going on.

stephen.brookes@lincolnshire.gov.uk

Regards
Steve
#52
Morning Stephen, you had suggested there would be some "finer details" on the plan for Threekingham available in the New Year. Do you have any update on the progress made so far?

Thanks

James
#53
Good Morning James,

We are currently experiencing some difficulties with the Billingborough Exchange area that feeds Threekingham, but that said, we will clear the outstanding issues shortly.
We are looking to amalgamate the Threekingham residents currently fed from Cabinet No. 1 into Cabinet No. 5, thus moving the electronics closer to more of the residents.
As soon as we have cleared the remaining duct blockages affecting Billingborough, we can move through to completion.
We will update the website on the issues at Billingborough.

Regards
Steve
#54
Billingborough 3 Traffic management complete in Culverthorpe which has been directly affecting this cabinet. Contractors have started works on the main feed for Billingborough and Folkingham cabinets.

From yesterday's update page.... (13 March)
#55
Hi,

Could we please have another update regarding the situation for Billingborough. Each week the updates just keeps saying 'awaiting update'.

There has been little to no activity on the ground, there was some BT ground works on Pointon Road, Billingborough in the middle of March and that's been it.

Are you still planning on upgrading the cabinets or have they been quietly dropped?
#56
Hi Terry

Apologies, we're chasing this information and will publish it as soon as it becomes available

Many thanks
Naomi
#57
Good morning. Work in Threekingham appears to have been completed with Openreach installing the new cabinet.

Western Power have also been.

The site has now been cleared.

Nothing more is showing on roadworks.org for Threekingham or Billingborough.

What happens next?
#58
Good Morning James,


We will need to complete the fibre and copper terminations at site. when this is complete, we will commission the new cabinet and declare it ready (RFS). It then goes to all ISPs at the same time and two weeks following this we arrive at CRFS where you can place your order with your ISP.
We normally publish cabinets complete at the CRFS stage and we do this on Friday afternoons.

Regards
Steve
#59
Thanks for the speedy reply Steve, much appreciated.

Have all the duct blockages around Billingborough now been resolved?

Thanks

James
#60
Hi James,

Thank you. There was still one blockage that required clearance and I will get the latest on this one a little later today. At that point, we will update the website.

Regards
steve
#61
Hi Stephen,

Are you now able to give any updates regarding Cabinet One on the Billingborough exchange, as this is the one I'm connected to.

The postcode checker indicates this cabinet is in phase 5 (Jan - June 2015), I appreciate that it's technically not overdue yet, but as there have been no works carried out anywhere near the cabinet, I feel we can safely assume it will be delayed before the 30th.

Any updates would be greatly appreciated.

Kind Regards

Terry
#62
Good Morning Terry,

Cabinets 1 and 5 are being rolled up into the same cabinet and I have had news from BT that the cabinet is what they call 'RFS', so on that basis, we should see it complete by the end of the month.

Regards
Steve
#63
Thank you for your reply Stephen.

I shall now wait and see what happens, although I will confess, I'm not convinced Cab 1 will be RFS at the same time as Cab 5.

Kind regards

Terry
#64
Hi Stephen,

Would you please clarify what you mean by "cabinets 1 and 5 are being rolled up into the same cabinet"? My understanding is that cabinet 5 is near Threekingham and Cabinet 1 is in Billingborough. I am connected to cabinet 1 and when I enter my telephone number into the Openreach website it now says 'under review' vice 'coming soon' - all very confusing.

Is there a simple answer as to whether cabinet 1 will ever be made ready?

Kind regards,

Dave
#65
Good Morning David,

Please accept my apologies for the array of messages at the moment. Cabinet1 1 and 5 will go 'Live' at the same time and we expect this to happen imminently.

Regards
steve
#66
Steve,

Thanks for the quick response, all now understood.

Dave
#67
Steve
I see from open reach's website Billingborough 1's status has moved from coming soon to under review. Is this a backward step by BT from above. It was obvious that it was never going to 'go live' imminently as no fibre cabinet had been installed. Are BT just giving us the runaround with fibre? Some of us are just fed up with broadband speeds at low as 0.1 Mbs. As Lincolnshire seems to have paid a premium to have fibre broadband installed are BT now having our legs up and are running away with the money?
#68
Good Morning Richard,

I have a meeting with BT on Thursday morning and will get the very latest at that point.

Regards
steve
#69
Good Morning Richard,

I have a meeting with BT on Thursday morning and will get the very latest at that point.

Regards
steve
#70
Good Morning Richard,

I'm struggling with your comment re. Lincolnshire paying a 'Premium' to have broadband installed.
To arrive at the assumption that we paid a premium, I assume you have some numbers with which we can compare the BT cost.
There are other options such as fixed wireless, but at this point in time, that technology cannot guarantee coverage across large numbers of premises and whilst technology is moving in that space and it will no doubt provide answers in last 5%, there is little doubt that getting fibre as far into the infrastructure as possible remains the best option.

Regards
Steve
#71
Steve

What I meant was the £48 million pound contract LCC made with BT

http://www.itpro.co.uk/broadband/19411/bt-bags-lincolnshire-county-council-superfast-broadband-deal.

They have now signed a second contract to roll out phase 2 worth an undisclosed amount.

Surely some consideration should have been given to the late delivery of the first phase before signing the second.

I appreciate BT has a monopoly on the telephone systems in the country but should surely be held responsible for failure to supply as per contracts (penalty clauses etc).

If anyone was to street view the Billingborough 1 cabinet they would see it is in need of repair as the lower part of the doors have corroded away, but this all incurs costs.
#72
Richard,

The contract is worth £40M not £48M, but that aside, the deliverables of the project are 90% Superfast broadband coverage across the county (not District, Community or Town) by 31st March 2016 and a minimum download speed of 2Mb/s for 100% of premises by the same date.
At this point in time, we are slighlty above the actual numbers required at this stage of the project and whilst I appreciate that we have some delays on specific cabinets, these equate to less than 1.5% of the total cabinets.
With regard to penalty clauses, there isn't a supplier in the UK, or probably anywhere else for that matter, that would sign up to a contract where penalties were invoked where they were hitting the numbers, but had minor delays on very small amounts of structures which are essentially unforeseen problems, especially when they are contributing 23% of the total Capex. The overall project will be delivered at 31st March 2016 with the agreed coverage of 90% superfast and comfortably within budget.
Whilst Billingborough Cab. 1 is equally as important as all other cabinets in the project, trying to claim damages from BT because of delays caused by third party damage to their ducts which created problems in the area, would prove very costly from a legal perspective, if indeed it was written into the contract to start with.
Cabinets 1 & 5 off Billingborough appear in Phase 6 of this project and their last due date is 30th September.

Regards
Steve
#73
Steve

According to this website Billingborough 1 & 5 are in phase 5.

According to LCC website the deal was around £48 million so has there been an £8 million saving made?

http://www.lincolnshire.gov.uk/local-democracy/council-news/superfast-broadband/115336.article
#74
Richard,

The £8M is an Opex element that is related to BT over the next X years of running the the infrastructure.
As I mentioned, the Capex is £40M.

Regards
steve
#75
Yesterday evening I was able to place an order with PlusNet for fibre broadband, installation scheduled for 14th July.

Estimated speed of 80mbps.

Location is Threekingham.

Fingers crossed, all goes well.

#76
Good Afternoon James,

Certainly sounds promising, do please let us know how things go.

Regards
steve
#77
Steve,

Now that we have confirmation that Cab 5 is now live and accepting orders, thanks James for confirming this (on a personal note, I hope you enjoy your 80Mb connection :o) ), it's now obvious that Cab 1 hasn't been amalgamated with Cab 5. Could you please attempt to find out any information as to what is now happening. It will seem a bit off if you you can just leave out an huge swathe of Billingborough and the entire village of Horbling.

Also, I note above you claim both Cab 1 & 5 are in Phase 6, yet when I put my postcode into your website checker, it returns the result Phase 5. Have there been some changes and the website simply hasn't been updated?
#78
Good Morning Terry,

I have a meeting with BT later this morning and will get the latest from them.

When we received the original deployment plan, Billingborough 1 & 5 were in Phase 5 and the website was built accordingly.

When we later received some ERDF funding, we were able to add in some more cabinets and in doing so, most cabinets remained as planned, some moved forward and a small amount moved back. To be honest, we didn't update the site at that point given the amount of work required and it was hoped that the bulk of those moved would be completed within the original timescales.

Regards
steve
#79
Hi Steve,

Thank you for replying and getting the latest information regarding Cabinet 1 from BT and also officially confirming that it has been moved from phase 5 to 6.

Seeing as it's currently no longer 'overdue' until Sept 30th 2015, I suppose it's just a waiting game. Fingers crossed B.T. can get the planning sorted as soon as possible.
I just hope it doesn't slip into the OnLincolnshire second contract phase which you've just signed with BT for a couple months ago, unless, of course, it involves fibre to the premises ;o)
#80
Hi Steve, quick update from me.. the opening poster 14 months ago.

This morning the BT Openreach contractor visited.
He was very helpful and actually relocated our master socket from our hall to a more convenient location. Good tidy work. No unnecessary wires.

I have now hooked up the PlusNet router and am on-line with :
Ping - 22ms
Down - 73.5Mbps
Up - 18.6Mbps

So, I doubt I will need to visit this site in the future, but thanks for your helpful responses and I trust my neighbours are online soon too.

Kind regards and thanks again

James
#81
Hi James,

Thanks very much for getting in touch.

Really good news about your broadband connection and certainly a lot better than what you enjoyed previously.

Many thanks for your patience and we hope to get everyone else sorted out very quickly.

Regards
Steve
#82
Steven

Will we have any sensible updates from BT tomorrow regarding Billingborough cabinet 1? Your project update from 7/8 said BT are looking at all means to experdite this cab. They have surveyed and do not see any physical issues. The cab could actually be stood within the next two weeks but they will still need to then copper and fibre. There has been no cabinet sited and the internet speed has now dropped to such a level e-mails cannot be downloaded as speeds are so slow 0.5 - 0.75 Meg. The Royal mail must be rubbing their hands together as it's now almost quicker to send a letter second class.
#83
Richard,

BT has said that they have the power connection booked in for 23rd September, by which time the cabinet will be stood. As soon as this is in, they will commission and release for service. If they commission immediately following power connection, the cabinet can take orders circa 2 weeks after that.
#84
Stephen
I know hopefully we are only a couple of weeks away from the cabinet going live but we are now experiencing speeds of less than 0.01 Mps from Cabinet 1 atm. This now means we cannot even download e-mails. Is there anyway BT can increase the speed to make speeds somewhere near respectable? We have suffered speeds slowing continuously for the last month or 2 to the point it is now beyond a joke.
#85
Good Morning Richard,

Thank you for your continued patience.

I have a meeting with BT's senior people tomorrow and will raise this issue with them. Sadly, it seems to be happening in numerous locations, but to date, they have been a little reluctant to answer.

Regards
steve
#86
As a business we find the broadband service totally inadequate to operate a business
We urgently need fibre broadband to continue running our business effectively
Please inform us once fibre broadband is available

Regards
Nigel
United fillings ltd
#87
Good Morning Nigel,

We are very close to completing the work on Billingborough Cabinets 1 & 5 and expect these to go 'Live' in around 2 weeks. as soon as they do, we will update the website and we normally do this on a Friday afternoon.

Regards
Steve
#88
Steve
I think I know the answer to the question before I ask it, but would it be possible for you to publish the telephone number for the appropriate manager who is overseeing the upgrade of the cabinet? The reason for the request is I am fed up with trying to talk to Indian call centres to complain about the abysmal connection speed we are suffering and the lack of understanding from their end when they ask to perform a speed test etc but the connection is so slow it is impossible to do so. We are still in the situation where both myself and my wife cannot download important work related e-mails. Even if this upgrade does happen in two weeks we cannot last that long. I'm sure Nigel is in the same position. Somebody needs to start rattling Openreach's cage very loudly to get something sorted.
#89
Good Morning Richard,

Unfortunately we are not able to publish any numbers for BT or Openreach. They are our contractor and as such work for us on this project. On that basis, all enquiries need to come via LCC.
I can't comment on their Indian call centres, but let's say I have a view on the sanity of moving call centres there. Yes, it's cheap, but cheap isn't always best for the end user.
Anyway, enough on that one. Cab. 1 is now RFS. This means it is engineering complete and has been passed to all ISPs at the the point of becoming RFS and under the OFCOM process, ISPs have two weeks to update their systems before being made available to take orders from customers. This is a set process that they all adhere to and rattling Openreach's cage will not peremit them to side-step the agreed process.

Regards
steve
#90
Sorry to add more frustrations to you Richard,

But it will still be an extra 2 weeks from when the cabinat is AO to when you actually have fibre in your house.

My cabinet went live 2 weeks ago and i ordered it on the day it went live. We are still waiting for our fibre line to be activated at the cabinet.

Nick
#91
Hi,
my connection in Billingborough dropped to 20% of its normal speed a few weeks ago. You should get your ISP to confirm that your Modem sync speed, BRAS profile and IP Profile are all similar values.

While I was experiencing the issue my the BT Wholesale Speedchecker was reporting a model sync speed of 8192, a BRAS profile of adsl7150 and IP Profile of 2560.

The key to getting my problem resolved was speaking to someone at my ISP who understood that BRAS profile and IP Profile are not the same thing (they are closely related but as shown in my case they can differ) and getting all 3 values checked.

The magic that finally fixed my problem was my ISP asking BT wholesale to 'Reset the stuck IP Profile'. Once this request had been made the IP Profile changed back to 7320 and the connection was running at it's normal speed within 30 minutes.

There is more detail at http://www.kitz.co.uk/adsl/IPprofile.htm

Good luck
#92
Good Morning Darrell,

Thanks very much, that's very useful information.

Regards
Steve
#93
Having spoken to various BT call centre representatives it would appear (according to their statements) that I will not be able to upgrade to Infiinity. I am connected to Billingborough 1 exchange and a line check results in a length approx 3.7km from the exchange so I will have to put up with my 700k connection speed. What does frustrate me is that my immediate neighbours and several other residents in Threekingham are connected to exchange 5 and they are enjoying a 70Mb download speed already (event though the exchange says it will be available until 27.10.2015).

It would be appreciated if you could tell me what, if any, plans there are so that I can get any reasonable speed?

Just as a side note, before all the changes were made to bring "Superfast Broadband" to the exchanges my speed was 1.8Mb which at the very least allowed me to work from home, now I can't even do that as the authentication software we use times out when connecting due to the slow connection speed.

Any information would be appreciated.
#94
Hi keith

Thanks for your message. Could you possibly email into us with your full address and we'll take a look for you onlincolnshire@lincolnshire.gov.uk

Thanks
Naomi
#95
Just letting you all know that if you're on Cabinet 1 (one) on the Billingborough exchange, this cab started accepting fibre orders this afternoon.

I've got my order in and looking forward to a slightly quicker but sadly not super fast speeds from November.

So, it's now finally available :o)
#96
Good news Terry. Our cabs have gone live, and an EO cabinet for the test of us should be on soon. What sort of speeds are you expecting...are you a fair way from the cabinet?

Howie (Folkingham)
#97
Hi Howard,

I've estimated the line length to be around 1.8km, which is about a mile from the local cabinet. The worrying thing for me is I may be just that bit too far from it for me to be able to have the fibre service.

The BT checker estimates download speeds of between 17 (max) & 8 (min) Mbps. The problem is that 15 Mbps is the guaranteed cut off speed for VDSL, if the line syncs slower than that, I won't be able to have it and will be stuck with the vanilla ADSL.

I have been following the Folkingham thread and noted that your exchange now has ADSL2+ installed, if the Billingborough exchange currently had that I would have ordered that instead as the speeds wouldn't be much different from my fibre estimate.

Fingers crossed for you though that you don't have much longer to wait for the EO cab to be enabled. You should have much faster estimates than I do.
#98
Good Morning Terry,

You are right in your asumption that BT Infinity will not be available below 15Mb/s, but you can still ask your ISP for a 'Fibre based' product that will allow you to get the maximum fibre speeds available to you.

Regards
steve
#99
Hi Stephen,

Thank you for your reply and information but to be honest, the additional premium that a fibre service incurs, I don't feel that it would be beneficial for me to keep fibre if the speeds are below 15 Mbps.

Anyway, I will find out in about two weeks time, so I'm keeping my fingers crossed that it will be above 15.

Kind Regards

Terry
#100
So close but so far, my address on http://dslchecker.bt.com/ shows as available on Cabinet 5 but using my land line it is still showing as on Cabinet 1 and no hope of FTTC. I have tried upgrading my broadband with BT and they are next to hopeless as once it gets to providing account information the order is rejected. Option is to wait until the records get corrected or order a new line, however, the latter is also rejected by BT as not being able to have Infinity.

Thanks to Naomi for her help to date, I live in hope that it will eventually get sorted.
#101
Terry,

EO cabinet 4 has gone live in Folkingham. So a few weeks before I dare order. However ADSL 2+ is available at the exchange. I rang Plusnet Friday and they said they would up the ante from ADSL max. Nothing happened over the weekend...another call and a software "bump" got things rolling. Up from 6 mbps to 14 now. I appear to be about 550 from exchange...Will keep you posted when fibre order placed.

Chuffed however that ADSL 2 has made a difference.

Regards

Howard (Folkingham)
#102
So, after many communications with BT it turns out that thanks to OpenReach not updating their records correctly (which we are still struggling to get updated) we missed out on the notification that FTTC was available and now we are told that BT have no capacity left on Billingborough 5 cabinet so we are now stuck with 700k whilst my neighbours have 71Mb.
#103
Hi Howard,

I'm pleased to hear your local cab has now gone live and you can get Fibre. Also great to hear you've now managed to get ADSL2+ up and running on your line as well. If I had that option here in Billingborough, I would be pressing for it immediately.

As for me and my fibre order, I'm currently in limbo about what to do, when I placed my fibre order I'd completely forgot I'm still in the middle of a 12 month ADSL contract and now have to 'buy myself out'. If the speeds were going to be super-fast I would have done so straight away but now wondering if the additional costs are going to be worth it as I may only be doubling my download speeds.

For the time being I'm sticking with my ADSL line & then seeing if I can negotiate a fibre deal somewhere at a later date.

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