Forum

Welcome Guest
Back to forum list

Eagle and Eagle Moor LN6

#1
I am of the understanding that the above 2 locations although being within a few hundred yards of each other, are actually served by 2 exchanges , namely Swinderby and Birchwood. Is this correct ?
If so I further understand that Eagle Moor-postcode example Ln6 9DP -is just a few weeks away to having superfast broadband and a cabinet is already enabled.Is this correct and is there actually a cabinet in Eagle Moor ?
With regard to Eagle Village postcode example- LN6 9DG -Swinderby exchange- there is no prospect of having superfast broadband this year but some time in 2016 is a probability.I write on behalf of fellow parishioners living in both locations,and seek to clear their confusion.
Finally having browsed your forum, I must advise I think it is doing an excellent job of keeping the public informed
#2
Good Afternoon Norman,

Thanks very much for taking time to write to us.

Eagle Moor is actually fed from 2 different cabinets; Cabinet 45 off Birchwood Exchange which is complete and awaiting final switch over from BT in the couple weeks and it is also fed from Swinderby Exchange via Cabinet 1.Cabinet 1 off Swinderby also feeds Eagle.

Swinderby Cabinet 1 is due for 30th September, but we are having some problems with the ducts feeding the area and are having to clear numerous duct blockages to get the cable to the cabinet site. This work also involves some activity along the A46 with the main fibre coming from Newark and this piece of work requires some agreement with A1+ who manage that part of the highway. We are hoping to get this resolved within the next month or so and should we do this, then we may well hit the 30th September deadline. Failing that, it will be shortly afterwards.

Regards
Steve
#3
Afternoon.
With 30th September approaching, is there any more news on an ETA for Fibre in Eagle?
Thanks.
#4
Afternoon.
With 30th September approaching, is there any more news on an ETA for Fibre in Eagle?
Thanks.
#5
Hi Richard,

We are having some issues with the ducts and I would think 30th September doesn't look promising. It is likely to be shortly afterwards and I will get the latest from BT at Thursday's meeting.

Regards
Steve
#6
Thanks for the quick response again Steve
#7
Good afternoon, I have been an Eagle resident now for almost 2 years, unfortunately we have been stuck with BT for our phone lines and broadband, both of which have been a disaster from day one, there was a working (but crackly) line when we moved in but when BT arrived to set up the line we lost everything and eventually 3 months later we had a working line. Broadband has been a nightmare and we are lucky to get anything approaching 2Mbps, although BT constantly tell us that we are getting a little more than that. Now trying to upgrade to fibre but told the cabinet is full and we can't go on a waiting list and to make matters worse there in no intention to upgrade the cabinet for the foreseeable future. Can you shed any light on what is in the pipeline for Eagle please?
#8
Hello Steve,

Under our contract with BT they have a responsibility to increase capacity when required; the amount of time this takes will depend on the required solution to increase capacity.
We have asked BT to confirm the solution required and estimated timescales; we will update you once we have a response.

Regards
Owen
Welcome Guest