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Fulbeck Exchange - Cabinet 606

#1
Hello Forum,

Is it possible to understand the plans for the above cabinet for Stragglethorpe residents?

Many thanks
#2
Good Morning Keith,

We are still trying to complete this cabinet by 30th september as planned. I will gety an update from BT at Thursday's meeting and if there are any issues, we will publish them on our weekly update.

Regards
steve
#3
Hello Steve and thank you for your reply.

Could you get an update from BT for the 606 cabinet at Fulbeck?

Also can you already share whether the plan is to install fibre to a cabinet in Stragglehorpe? I note that not all properties for the postcode are expected to get high speed broadband.

Many thanks
Keith
#4
Good Afternoon Keith,

BT are now telling me that they will complete this cabinet early in the next Quarter, so sometime in October looks more realistic. We will be installing a fibre to the cabinet and connecting the existing copper lines accordingly.

Regards
steve


#5
Hello Steve,

Please could you provide an update on this cabinet?

Is it possible to include it in the list of delayed cabinets in the fortnightly updates?

many thanks
Keith
#6
Good Morning Keith,

I have sent an enquiry to BT and as soon as I get the latest, I will let you know.

Regards
Steve
#7
Hello Steve,

Please could you explain / provide more information on the latest update regarding this cabinet? The update is "Fulbeck 606 - Under review due to engineering difficulties and associated excessive costs".

Many thanks
Keith
#8
Good Morning Keith,

At this point in time, BT are telling methat they may to to use directional drilling to provide a section of duct. Should this be the case, then costs would be excessive and we would have to look at other options.
They are currently looking at ways to avoid the drilling and we expect an answer later this week.

Regards
Steve
#9
Hello Steve - is there an update regarding this cabinet?

Many thanks
Keith
#10
Good Morning Keith,

We are still trying to find a way around this issue and hope to have an answer one way or another within the next couple of weeks.

Regards
Steve
#11
Good Morning Keith,

We are still trying to find a way around this issue and hope to have an answer one way or another within the next couple of weeks.

Regards
Steve
#12
Hello Steve - it has been a couple of weeks since the last exchange of messages and this cabinet is significantly delayed beyond the end of Phase 6 back in September.

Is there any escalation you can follow to get a meaningful update and proposed resolution from BT?

Ought I consider the registration for the satellite broadband or do you think the application would be rejected on the basis that a wired solution will be provided?

Many thanks
Keith
#13
Good Morning Keith,

At this point,it is still held up for excessive build costs, but I will chase BT and see if they have come up with a solution.

I wll update from there.

Regards
Steve
#14
Hello Steve - I notice on the weekly update that the status for this cabinet has changed to "Will be added back in programme following review". Are you able to provide an update now and explain what this means, next steps, what we can expect, etc?

many thanks
Keith
#15
Good Morning Keith,

We had originally held the job because the cost to complete was deemed too high, but BT has managed to re-assess the cabinet and we have managed to come up with a slightly cheaper method for completion. On that basis, we will now complete the build and I will get an estimated date for completion very shortly.

Regards
Steve
#16
Thanks Steve - that sounds positive and I look forward to hearing about the likely timescales.

Please can you also describe the upgrade and likely benefits / speed improvements for customers?

Many thanks
Keith
#17
Hello Steve - can you yet provide any update re this cabinet and what it will mean eventually once upgraded for the residents in Stragglethorpe?

many thanks
Keith
#18
Good Morning Keith,

We have now finalised a solution that will allow us to complete this cabinet within reasonable cost parameters. I am waiting for an estimated completion date which I should get from BT shortly.
When the cabinet is completed, we will have a much clearer view of what the residents of Stragglethorpe will get. At this point, it would be an estimate from me and that could prove either accurate or inaccurate, depending upon the physical condition of existing infrastructure.

Regards
Steve
#19
Hello Steve - please can you let us know if this cabinet is still on track for completion in "late April" as per the weekly update email of delayed cabinets?

Could you also confirm where the cabinet (Fulbeck 606) is physically located?

many thanks
Keith
#20
Hi Keith

Apologies for the ongoing delay, but we are being told that it will be complete by the end of April.

Regards
Steve
#21
thank you Steve - that sounds encouraging. And the location of the cabinet?

thanks
Keith
#22
Hi Keith,

I have sent an enquiry to BT to verify the data we have. As soon as they respond, I will let you know.

Regards
Steve
#23
Hi Keith,

Address is - Opposite Glebe Farm (A17), Newark Rd, Leadenham.

Regards
Steve
#24
Hello Steve,

Please could you give an update for this cabinet? Does the need to re-site the PCP provide an opportunity to improve the likely performance after the upgrade is complete e.g. moving it nearer to the village?

many thanks
Keith
#25
Good Morning Keith,

The job is back on the cards as you point out, but in terms of actual location, we still haven't seen the revised plans. We should get them within the next few weeks and I will be happy to share this when it arrives.

Regards
Steve
#26
Thanks Steve for the update. Given this cabinet was originally scheduled to have been completed last September from memory, is there anything we can do to expedite the planning?

many thanks
Keith
#27
Hello Steve - please can you give an update on Fulbeck 606? A postcode search on the home page suggests .... but I think this is misleading???

Result for: LN5 0QZ

What's planned for my area?

According to our records you should be able to access a product with speeds of above 15Mbps and are therefore ineligible for further intervention at this time.

Will this cabinet be completed as part of contract one or transferred to contract two? Just wanting to make sure it does not fall between the two contracts.

many thanks
Keith
#28
Good Morning Keith,

Fulbeck 606 is back in the programme and we will get it done as soon as possible. Whilst it is officially part of project 1, that project has technically now come to an end, so this cabinet will be done during the lifecycle of Phase 2.

Please be assured that we will not forget it and as soon as I get a concrete date, I will let you know.

Regards
steve
#29
Hello Steve - please can you provide a more detailed update including an indication of timescales for this cabinet beyond the "Fulbeck 606 - BT intend to move the cabinet so that it provides more benefit and there is more planning associated with doing this." summary?

Many thanks
Keith
#30
Good Morning Keith,

At this week's meeting I will try to get a more specific date and we will publish on Friday should we get anything from BT.

Regards
steve
#31
Hello Steve - what did BT say? Is the plan to move the cabinet to Stragglethorpe village?

Thanks
Keith
#32
Good Morning Keith,

They have confirmed that they are looking to move it to quote 'deliver more benefit' and are going through the planning aspects. we hope to get the final position and deployment dates very shortly.

Regards
steve
#33
Hello Steve - please can you let us know what the update is for this long overdue cabinet upgrade?

Thanks
Keith
#34
Hello Keith,

Steve is currently on leave until Tuesday 30th August so I will give a placeholder answer in his absence and speak to him on his return and ask him to clarify the current position.

The latest update from BT provided last Friday (19th August) stated that Fulbeck 606 was still in planning, but did not give any further detail on the progress of the planning work.

I will push for further detail in the meantime, then Steve will respond officially on his return.

Kind regards,
Owen
#35
Hello Steve / Owen - please could you push BT to provide clarity of their plans and timescales. This cabinet is at least a year delayed now from the original planned timescales and meanwhile the current bandwidth remains low. Is there an escalation process you can use given the extensive delay? Many thanks, Keith
#36
Hello - please can we get a meaningful update for this cabinet with delivery dates? I can be patient but surely it's getting to be embarrassing. Thanks Keith
#37
Good Afternoon Keith,

Please accept my apologies. It is embarrassing as you correctly point out.

This job is still stuck with BT's planners and despite our constantly chasing them, progress is painfully slow. Despite their denials, I am confident that they have a significant resource issue which isn't helping anyone; either that, or they are deliberately holding it up.

We will continue to push them and hopefully, we can get a response re. actual timescales when we speak with them next.

Regards
Steve
#38
Hello Steve and thank you for the update.

Is there more residents can do e.g. opening complaints with OFCOM, our MP, local council, etc?

What is the formal escalation process to follow where BT fail to deliver on contractual deliverables?

Many thanks
Keith
#39
Good Morning Keith,

Sadly, this contract was put together under the BDUK Framework Agreement. On that basis, essentially BT has the 'upper hand' so to speak and trying to impose any kind of contractual default is virtually impossible.

We will keep ressing them and I'm sure we will get some sanity shortly.

Regards
Steve
#40
Hello Steve,

I have been reading the 'forum posts' regarding Cabinet 606 and am a little concerned as to the continuing delays in provisioning, has / is requiring further changes as per the latest update

"Fulbeck 606 - BT intend to move the cabinet so that it provides more benefit and there is more planning associated with doing this"

Considering the previous exchanges over the last 12-18 months regarding this troublesome cabinet the ambiguity of the information provided by BT it isn't exactly comforting.

As per previous correspondence it is difficult to understand that an avenue isn't available to the public impacted by the continuing delays for complaint.

Surely as the sole provider BT must be held to a SLA to ensure they are in fact delivering what they have been given a monopoly to deliver.

I have been in contact with my local MP and whilst receiving a sympathetic response to my detailed email including OFCOM report statistics for the standing of the area nationally there seems to be a level of complacency regarding the situation.

Appreciate that you are the messenger in this area, it would however be appreciated if you could offer some suggestions as to how and where we can have our concerns heard and in response receive some meaningful dialogue between BT is us, it's customers.....

Regards,

Paul
#41
Good Morning Paul,

Under any normal contract, we would have 'teeth' which which to bite BT in cases where they are failing dismally.

Sadly, that isn't the case with this contract which was originally put together under the BDUK Framework. My personal view is that when the Framework contract was put together, BT took full advantage of a Government Dept. that, at that point in time, didn't have sufficient expertise to tie things down much tighter.

As a result, we now have a contract where, despite making lots of noise, BT still manage to dictate timescales. An example of this is where I have been waiting for a year for a response to a request to complete a few extra tasks that we will pay for.

Despite our continuing to press for answers, they continue to hide behind ludicrous timescales.

You might have guessed from my comments thus far, that I am less than delighted with the speed of responses from BT, but I fully accept your frustration and I will ask the question again at this week's meeting and in the absence of a coherent response, I will have another bash at the regional director. I am assured that this particular job is being pushed through, so we will see what comes this week.

Regards
Steve
#42
Thanks very much for your continued efforts, I look forward to the future commentary.

We can put a man on the moon, but BT can't upgrade a cabinet...

Regards,

P
#43
Hello Steve - why was the response / update from BT?

Many thanks
Keith
#44
Good Afternoon Keith,

They have told me it will complete within this month, so we will keep chasing them.

Regards
Steve
#45
Thank you Steve for the (hopefully) positive news.

What have BT said they are going to do (I hope it will have been worth the wait)?

Many thanks
Keith
#46
Good Morning Keith,

Only that they are accelerating their deployment in time for the end of the month.

I am meeting them again tomorrow and will see where we are then.

Regards
Steve
#47
Hello Steve - I think my last post has not been published?

Please can you tell us what was said when you met BT last week - specifically what works they are now carrying out? I trust their proposal will have been worth the protracted delay (over a year late and one of the very last cabinets in the whole programme not yet upgraded).

Many thanks
Keith
#48
Good Morning Keith

BT has confirmed that it will be moving the cabinet closer to the community to give better speeds.

However, the latest deployment update is that it is scheduled for very early in the New Year. We will of course try to get it done sonner than that.

Regards
Steve
#49
Thank you for the update Steve and for still maintaining the overdue cabinets list in the weekly update of progress.

Whilst I understand that the timescales for implementation is dependent on the planning, please can we push BT to set a date for when planning should be completed otherwise it feels like a completely open ended situation?

Please can you also provide some more details about what BT are considering?

Lastly please can you advise which properties are served by the Fulbeck 606 cabinet?

Many thanks
Keith
#50
Morning Steve,

Please could you answer the three questions in my last post?

many thanks
Keith
#51
Good Morning Keith,

I'm still waiting for a final date for planning.

BT intend to move the existing cabinet closer to premises to provide faster speeds.

These are the postcodes fed from that cabinet.

LN5 0QY
LN5 0QZ

Regards
Steve
#52
Hello Steve - are you able to provide an update on the planning for Fulbeck 606 or least when the planning is expected to be completed?

Thanks
Keith
#53
Good evening Steve,

I religiously check this forum on a weekly basis, and as is the experience with my BT internet connection I am left deflated. Cabinet 606 seems to be akin to Area 51, everyone knows its there but nobody knows exactly what it does///

Are BT using a connection in Stragglethorpe to exchange documents and emails? This could possibly be the reason as to the length of time it's taking to reach a decision.

We await as usual for some forward progress and movement on this issue that surely must be close to getting to the top of what seems to be a rather large pile.

Merry Christmas.

Paul
#54
Good Morning Keith,

I have asked BT for more accurate timescales. As soon as they respond, I will let you know.

Regards
Steve
#55
Good Morning Paul,

I will give BT a prod to see exactly when we can expect this.

as soon as I get something, I will post on here.

Merry Xmas.

Steve
#56
Happy New Year Steve,

Any update on this please?

Thanks
Urs
#57
Good Afternoon Urs,

Thanks very much and a Happy New Year to you too.

Latest I have is that BT will plan this in the next month or so and then we can move to deployment.

We will seek updates at each weekly meeting.

Regards
Steve
#58
Hello Steve,

What updates did you get from BT in the weekly meetings regarding this cabinet?

many thanks
Keith
#59
Good Morning Keith,

We didn't have a meeting last week.

However, we will try to nail them down to some further detail at this week's meeting.

Regards
Steve
#60
Thank you Steve - I would appreciate it.

It has been three months since you confirmed BT were going to move the cabinet with timescales dependent on planning. Has there been any progress since October?

regards
Keith
#61
Good Afternoon Keith

We have been having ongoing discussions with planning where potential solutions have been arriving at very high cost.
However, as of yesterday, whilst costs are well above what I would like, I have agreed the latest solution from Openreach. They will now progress and will look to complete as soon as they are able.

Regards
Steve
#62
Hello Steve - not sure my last message made it through?

Please can you provide the latest progress on this cabinet and explain the proposed solution? I am hoping it has been worth nearly two years of delay :-)

Many thanks
Keith
#63
Hi Keith,

I still can't get a definitive date as BT are still messing around in planning. I have asked for the latest and should get it by tomorrow.
If we still do not have a date, I will escalate again to BT senior management.

Regards
Steve
#64
Hello Steve - can I ask what happened with the escalation? I'm guessing nothing.

It's more than 8 months since you first said that BT had propose to move the cabinet and I cannot see how there has been any progress in the eight months since.

Please can you explain what options I have to complain about the delays in upgrading this cabinet? Is it the Council or BT I should complain to - it's just simply ridiculous the saga with this cabinet.

Your first reply to my original post was that "we are still hoping to complete this cabinet by the 30th September as planned". That reply referred to completing this cabinet upgrade before the 30th September 2015! It's two years since the start of the phase when this cabinet should have been upgraded!

Lastly, please can you explain how the funding allocated to Phase 1 has been accounted for as at least this cabinet was not upgraded when BT were paid.

Many thanks
Keith
#65
Good Morning Keith,

Please accept my apologies.

The delay is entirely with BT who cannot give me a definitive answer on this one. That was the position last week and we are now considering where to go next and will be writing again this week.

In the interim, I am happy to give you the name of the Regional Director at BT who you can contact if you wish.

Please E Mail me at my address below and I will forward the details.

stephen.brookes@lincolnshire.gov.uk

Regards
Steve
#66
Hi Steve,

Has there been any movement on this?

Thanks,

Dan.
#67
Good Morning Dan,

BT are still sticking with a September completion, but will do what they can to complete sooner.

Regards
steve
#68
Hello Steve - please can you provide an update on this cabinet? September will be upon us shortly and I am hoping there is some evidence that progress is planned for this cabinet that was originally planned for upgrade between April and September 2015! Does this cabinet have the record for the most delayed at over two years?

Thank you Steve
Keith
#69
Please can a reply to my last post be provided? Thanks
#70
Good Morning Keith,

Please accept my apologies. I was on Leave when your first post arrived and ditto this one.

I am meeting with BT on Friday and will get an answer at that point.

Regards

steve
#71
Hello Steve,

What was the update from BT on Friday?

Thanks
Keith
#72
Good Morning Keith
The job is now out of planning and with BT's contractors.

We will see progress on the ground very shortly and we will look to complete as soon as possible.

Regards
steve
#73
Thank you Steve for the reply but please can you explain what the plan is and when the upgrade should be completed?

After two years of delays, please forgive me if I remain a little sceptical and suspicious that what is planned could not, and should not, have been delivered a long time ago.

Regards
Keith
#74
Good Morning Keith,

I can fully understand your point on this one.

BT hasn't given a specific date other than to say at this point, they will complete within this calendar year.

Regards
Steve
#75
Hello Steve and thanks for your reply.

If the planning is complete, can you share what BT plan to do even if they will not give a firm date for delivery?

Given the delay, is there a performance clause or escalation process in the contract that should be used in this circumstance?

Thank you
Keith
#76
Good Afternoon Keith,

I will see what I can get from BT at this week's meeting.

With regard to the contract; BT got together with BDUK at the start of the UK-wide deployment and put together a contract. It is my personal view that BT were able to strongly influence the shape of the contract at that time.

Suffice to say, delivery is based upon numbers and not specific structures and on top of that, there ere are no penalty clauses of any form in the contract.

Regards
Steve
#77
Hello Steve - what did BT say in your meeting about this cabinet?

Thanks
Keith
#78
Good Morning Keith

BT has said that they have some resource issues at this point, but will look to complete this as a priority. Hopefully see completion by the end of October.

Regards
steve
#79
Hello Steve,

As you know I have emailed the regional Open Reach Director given the delays on this cabinet.

Interestingly I have still to receive a reply to my second email to him as his first email did not answer my complaint.

Regarding the now fortnightly (?) project update - can the status be updated from the current outdated status of “Fulbeck 606 - BT intend to move the cabinet so that it provides more benefit; replanning is now complete. BT estimate planning to complete in September.“

Please also feel free to chase Paul for a response - the end of October is now only two and but weeks away :-(

Many thanks
Keith
#80
Hello Steve - please can you reply to my last message?

There’s only a week of October left and there is no reply from Paul Bimson .....

Please can you also provide details of who I can raise this issue with at the Council.

Many thanks
Keith
#81
Good Morning Keith,

I have just read Paul's response to you and it aligns with the information I get from them.

You are welcome to escalate to anyone at the Council, but in honesty, they will come back to me and ask what is happening and it will be the same reply I have written here.

I will have another go at them at tomorrow's meeting to see if we can get a firm date.

Regards
Steve
#82
Steve,

thanks for the update.

I think / assume the issue that Keith and others have regarding the ongoing situation with Fulbeck 606 is the ambiguity of information regarding progress.

Having gone through the forum I have counted approximately 6 missed milestone dates over the last 30 months all with varying reasons for delay.

As we are coming to or at the end of Phase 2, it's not unreasonable for the residents to try and get a clear and defined response from BT with regards to what work is being carried out, for what aim and at what determinable time frame for completion.

Regards,

Paul
#83
Good Morning Paul,

I totally agree with you and can only apologise for this disgraceful position. It has gone from one cock up to another and trying to get a straight answer has been difficult.

They have said they will finish within this calendar year or sooner but we will see.

Regards
steve
#84
Thanks Steve,

I'm sure you will keep us appraised of any developments as I'm equally sure the residents will be keeping an eagle eye open for any evidence of progress over the coming weeks.

Regards,

Paul
#85
Hello Steve - I’m pleased to see that the weekly update confirms that planning is now complete for this cabinet (although the text in the weekly update is a little ambiguous)

Please can you now explain what is planned and, dare I ask, implemention expected?

Many thanks
Keith
#86
Good Morning Keith,

I have just sent a request to BT for an update. As soon as they get back, I will let you know. I have marked the request urgent, so hopefully, they should get back today.

Kind Regards
steve
#87
Hello Steve - I should not be surprised but I guess despite the urgent request there was no reply from BT on Friday.

I look forward to the update once BT provide it!

Regards
Keith
#88
Good Morning Keith,

Please see latest from BT below. Where they refer to TM, they mean traffic management and CRFS means ready for Customer orders.

Regards
Steve

Fulbeck 606 (PCP9)
- Cabling to commence under TM 21st November
- DSLAM stand to commence 13th December.
- Build complete expected before Xmas with CRFS before the new year.
#89
Hello Steve - that is good news, although I hope you don’t mind if I remain a little sceptical until the upgrade is complete but this does feel like further progress than at any point in the last years.

There is no obvious (and I assume it would be obvious!) traffic management between the cabinet and the village?

Now that replanning is complete, can you share what works are planned and what speeds the village residents can expect after the upgrade?

Many thanks
Keith
#90
Good evening Stephen,

thanks for the detailed information above....

How did the works slated for this week go?

Many thanks,

Paul
#91
Hello Stephen - please find below a response received today from Openreach that would seem to contradict the information supplied to you and (on the face of it, given any evidence of Openreach starting any work) may be a more accurate status of the work for this cabinet.

Given the (apparent) latest missed deadline, please can you answer my previous post and get an urgent update from Openreach on progress against their commuted dates that now seem at risk once again.

Please also share what Openreach plan to do after all these delays and replanning for the benefit of the community.

Many thanks
Keith

Email response from Openreach:

Hello Keith,

I apologise for the delay in providing fibre in your area and can completely understand your dissatisfaction for not having the same.

I've had a look into this for you and can see the cabinet 606 of exchange FULBECK, that serves you currently isn't fibre enabled.

I've also checked all our planned projects to see if there's a timescale I could offer for any upgrade to fibre. I can't give you any dates right now as the project to upgrade your cabinet has yet to be implemented.

I'm sorry I'm not able to give you any further details right now, however, please feel free to visit the following site and check for updates on fibre availability in your area:
https://www.homeandbusiness.openreach.co.uk/fibre-broadband/when-can-i-get-fibre

Once we have any further details about fibre installation to your property we'll be in touch.

Best Wishes,
Greeshma S Kumar
Fibre Enquiries Team

#92
Good Afternoon Keith,

The dates below are those given to me last week by BT's operational team in Lincoln. They are sticking with the end of this calendar year. I am not surprised that their call centre people are giving out mixed messages, because it is a clear case of right hand/left hand not knowing what the other is doing.
The CRFS date is the customer ready date. This is a direct lift from their plan.

Regards
steve

Exchange Name Cab Number
FULBECK 9 (606)

ECD (Build Complete) CRFS Date
20/12/2017 27/12/2017



#93
Morning Steve - please can you ask Openreach for an update on the cabling that was, by their own plans, due to have started two weeks ago?

There is no evidence that any cabling or traffic management has commenced despite their assurances to completing the work before the end of the year.

It does not leave Openreach much time to finish the cabling before commencing work on the DSLAM next Wednesday :-(

As a reminder here are the dates Openreach committed to -

Fulbeck 606 (PCP9)
- Cabling to commence under TM 21st November
- DSLAM stand to commence 13th December.
- Build complete expected before Xmas with CRFS before the new year.

I fear Openreach will miss another commitment (is it eight missed commitments for this cabinet alone?). Not great performance I suggest.

Maybe they are making progress and remain on target and I don’t see the work - that would be a fantastic surprise!

Many thanks
Keith
#94
Morning Steve - please can you ask Openreach for an update on the cabling that was, by their own plans, due to have started two weeks ago?

There is no evidence that any cabling or traffic management has commenced despite their assurances to completing the work before the end of the year.

It does not leave Openreach much time to finish the cabling before commencing work on the DSLAM next Wednesday :-(

As a reminder here are the dates Openreach committed to -

Fulbeck 606 (PCP9)
- Cabling to commence under TM 21st November
- DSLAM stand to commence 13th December.
- Build complete expected before Xmas with CRFS before the new year.

I fear Openreach will miss another commitment (is it eight missed commitments for this cabinet alone?). Not great performance I suggest.

Maybe they are making progress and remain on target and I don’t see the work - that would be a fantastic surprise!

Many thanks
Keith
#95
Good Afternoon Keith,

At yesterday's meeting with BT, they did allude to the fact that they were struggling to hit the overall programmed numbers for the end of December, but were unable to give a clear indication as to whether Fulbeck was likely to fall into that category. At this point, we have nothing to suggest that Fulbeck will miss target, but as you point out, they are cutting this very fine.
We will have a definite answer at next Wednesday's meeting.

Kind Regards
steve
#96
Good Afternoon Steve,

it was pleasing to see the various phases of road, cable and fixture works being undertaken in Stagglethorpe over the last week.

Whats the 'vibe' at your end and at BT with regards to finalisation?

Regards,

Paul
#97
Hello Steve - some positive progress after such long delays with the new cabinet (Fulbeck 9) sited in the village.

I know the villagers are keen to understand the timescales for customer orders :-)

The Openreach Fibre Journey describes a stage beyond “connect” (current status for Fulbeck 9) of evacuating the suitability of cabinets for g.fast.

What are the criteria for cabinets being suitable for g.fast and what would it take to include this new cabinet in the pilots?

Is there already a g.fast pilot in Lincolnshire?

Many thanks
Keith

#98
Good Morning Keith

As I understand it at present, all engineering work is now complete and it is a case of BT updating their records to match the work done. This allows all Internet Providers equal opportunity to offer services from the new cabinet.

It normally takes around 2 weeks from completion of engineering to get to a position where orders can be placed. It will be worth checking their DSL Checker every few days and as soon as it is ready, you will see VDSL being available with the faster speeds.

With regard to G.Fast, we do not currently have any trial cabinets, but given the recent announcement that the Government are to force operators to provide a minimum download speed, I would expect to see enhanced technologies being deployed over the next 18 months or so. The decision to deploy G.Fast to a specific cabinet will doubtless be driven by perceived demand and the proximity of premises to a cabinet. You will recall that G.Fast only works over very short distances.

I would however expect to see a wider use of 'Vectoring' and 'Long Reach' VDSL which will be of greater benefit to more people in rural areas.

As soon as we get anything re. new technologies being deployed, we will post on our website.

Regards
steve

#99
Hello Steve,

thanks very much for your assistance and perseverance in getting Fulbeck 606 migrated to a new cabinet in Stragglethorpe Village. We now have a much welcomed and fast internet service that I am sure the community will be taking up quickly.

Once again, thanks very much.

Paul
#100
Good Afternoon Paul,

Many thanks for taking time to write to us and your generous comments are very welcome.

Once again, I can only apologise for the delays you have experienced, but hopefully, things are good moving forward.

Regards
steve

#101
Originally I think the cab was due to be on the A17 before it was moved to Stragglethorpe village. That has left a few of us have fallen between DSLAM's in this area and are stuck on long EO lines. However I have noted that overhead fibre appearing to be FTTP has been taped to telegraph poles outside each property.

How can I get an update as to if this is the case?
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