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Why have i not had a reply from September?

#1
Hello,
I put a question on the Tattershall Bridge query about cabinet 20 but have not had a reply!
I am on cabinet 3 at Tattershall /Coningsby but there is now the above new cabinet 20 much closer to me that #3. I currently only get 3mbps on standard BB so dont know if its worth paying extra for BT faster BB or even move to another ISP.

What i would like to know is how do i request to be linked to this new one?
Do i apply through BT or Openreach. Also i do not know if i am on overhead or underground copper cable. Some months ago Openreach were in my street near the old bridge looking at a coinduit with a reel of cable but they said the conduit was blocked. Dont know if they have given up or looking at another solution!!

Please please reply!
#2
Good Morning Richie,

Can you please remind me of your postcode and this will allow me to give a more accurate response.

Regards
Steve
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